April 2, 2018

It has been awhile since my last blog, but that is because I was having doubts.  Like most Solopreneurs, I was starting to doubt myself and my ability to make this work.  I love Social Media, I love teaching people, I love design, and I love helping people improve thei...

December 22, 2017

With new platforms coming online all of the time, the world of social media can be a very intimidating place.  Just because there are hundreds of platforms available does not mean you need to have a presence in each of them.  Here is a little breakdown of what each of...

December 8, 2017

In the world of online customer service, you don’t always have the opportunity to speak to someone face to face or over the telephone.  Below is a simple list of  some solid tips and tricks that you can use in your every day business.

A unified front – if your...

November 24, 2017

You are feeling pretty good about your online presence, you are starting to get some referral business, your AdWords are triggering some action and your customer service team is staying on top of ensuring that all digital communication is being handled in a consistent,...

November 10, 2017

In today’s world of digital media we have come to expect near immediate solutions when we inquire for information.  This could be something as simple as sending a text message to a friend to a more complex question such as what is the square root of Pi.  With search en...

October 27, 2017

Canada’s Anti Spam Legislation has been in place since July 2013, but many businesses are still not 100% confident if their teams are following the rules.  With the end of the 36 month compliance prior coming to an end, it may be a good idea to meet with your teams and...

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